Why are these differences important to proper CIPA compliance?

The reason for the new policy of district-level filtering and away from individual school filtering is allow the filter to quickly analyze websites and apply a condensed and streamlined number of rules. This is the opposite of the current configuration using M86 where the filter must comb through hundreds of rules before knowing if the site was allowed or disallowed. This change will speed up the end user experience for any and all sites which have rules applied. This will also ensure that when a block or unblock is applied, it works immediately. In previous years there were so many rules, groups and sections that had to be edited to complete one request, sometimes groups or sections were missed thus rendering the request unusable or unenforceable and the end user either not getting to the site requested or getting to sites for which they were not intended to.

The reason support has been collapsed into an IT managed service is to ensure that when a request for a block or unblock is made, no more than one person is notified and completes the request. In previous years, multiple people were notified of the request and quite frequently one admin might assume one or more of the other admins would handle the task, and then no one would complete the request in a timely manner. Another factor in this decision was to ensure if a request is completed, another admin cannot undo the request or make additional edits that would render the requested block or unblock ineffective.  In summarization, these choices will keep the district consistent and compliant without an unordinary amount of administration and overhead.